You can do as little or as much work as you'd like. Of course, your group will 'get out of this program what you put into this program'. That being said, we have created incredibly efficient ways to market your program, and you will do FAR LESS work than you are accustomed to doing with catalog-style fundraising.

First, this is a web-only program and all orders are shipped directly to the homes of the customers. This avoids tedious tasks such as collecting order forms and distributing product at school. Next, we empower both customers and sellers to manage their own efforts. Customers can process returns and track their orders through their 'My Account' page - which means that they won't be calling you. Also, any students/members can register as a seller and use our pre-written email templates to attract customers.

Finally, we give the fundraising chair access to a collection of e-marketing materials that can drive customers to our website. The fundraising chair also will have access to view all orders and tracking information for al sales credited to their group.

 

Click on the 'Register my Group' area on the left side of our homepage. In addition to some basic information about your group and yourself (as the group administrator / fundraising chair), you will need to know that tax-exempt status of your group and give us the tax-exempt number (if applicable).  

You will receive 2 confirmations of your submission. Immediately after clicking the 'Submit' button, a test confirmation will appear on our website. Next, you will receive an email shortly thereafter with the same confirmation. Please adjust your SPAM/BULK settings to accept emails from the motherearthfundraising.com domain.  

They will be sent to the official mailing address of your school or group.  

As the fundraising chair, you will have access a a suite of reports that will allow you to check current and past sales/profit reports. LogIn to the Chairperson Area to access these reports.  

Simply give them the Username/Password to your group's Chairperson Area.  They will have the opportunity to change the Username/Password in the 'Edit Profile' area of the 'Chairperson Area'.  At that point, they will have access to all e-marketing materials and reporting functionality.

 

First, utilize our e-marketing materials that you can access from your Chairperson Area. Distribute the flyers, forward the email templates, post the documents around the school or your group's building. Next, spread the word by simply telling everyone you know about the program and giving them the website.

Within a few weeks, our 'Seller Area' will be activated.  This will allow group members/students to register as sellers, which will give them access email templates and send them to contacts in their address book. Any purchases resulting from 'clicking through' those marketing emails are automatically credited to your group. Depending on your school or group's philosophy, you may want to consider giving incentives to students/members. You will have access to reports that identify the top sellers, so it will be quite easy to boost sales by offering prizes.

 

At this point, we are not providing free samples to groups. However, we are attending 4 PTO Today Tradeshows to display our line of products. The dates are Columbus, OH - March 11 th , 2008, Marlboro, MA - March 19 th , 2008, Secaucus, NJ – April 1 st , 2008, and Chicago, IL - April14 th , 2008. In the future, we will add functionality that will allow groups to buy samples with 'credit' from their profits earned.  

Yes. The best way to do this is to get the student/member's seller number (functionality will be active within a few weeks) if in fact they have registered as a seller. If you were solicited by a student with one of Mother Earth's email templates from the Seller Area, this number will auto-populate upon checkout.

In the meantime and/or if you don't have the seller number of the student/member has not registered as a seller, there are 'First Name' and 'Last Name' fields available to credit individuals in your customer profile. Please make sure that the entire name is spelled correctly.

 

We are a near-paperless organization and operate exclusively through email and web-access. The only paper transaction will be your quarterly profit check mailed to your school/group's official mailing address.  

First you must register as a seller in the 'Seller Area' on the top of the homepage (functionality will be added within the next few weeks).  At that point, you'll have access to email templates that can be sent to friends and family in you address book.  You will also be able to monitor who has given you credit for their purchases and have access to their UPS order tracking numbers.  

 

LogIn to the 'Chairperson Area' on the top right of the homepage.  You'll be able to view transaction-level detail that includes a column with seller name and/or seller number.  

 

Yes.  There are marketing materials for both the Chairperson and the Seller.  You can download marketing flyers, email templates and even 'business cards' that you can give to neighbors or have your parents distribute at work.  Your school/group will be much more successful if you utilize the marketing materials that we provide.  

 

Customers pay for the shipping. We use UPS exclusively, and we will give you 5 different service options at checkout. For each service option, you will be shown the date of departure, cost of that particular service, and expected arrival date for that service. In the interest of full disclosure, you can enter your zip code and check shipping costs and arrival times anytime during your shopping experience instead of only at checkout.

In the near future, we will add a USPS shipping option for those orders that are under 2 lbs.  This will make shipping costs more reasonable for those customers that order only one or two items.  However, any customers choosing USPS will NOT receive a tracking number for their order.  

 

As of March 1st, 2008, we will not charge sales tax to members of groups that provide us with a 401c3 or 501c3 tax-exempt number. Further, most online transactions with out-of-state buyers don’t require that we collect sales tax in the first place.

However, certain states have introduced legislation requiring tax-exempt organizations to collect sales tax on their fundraising efforts. Also, national legislation on collecting sales tax for all online transactions may pass in the near future. In the event that such legislation is passed, we will clearly disclose our new policy and comply with regulations that pertain to transactions in your particular state. 

3 things should happen. First, you should receive a confirmation message on our website immediately after ordering. Next, you will receive an email confirmation shortly after ordering (please adjust your SPAM settings to accept messages from the @motherearthfundraising domain). Finally, you will receive a 2nd email within 48 hours that will contain a UPS tracking number for your order.  

First, please take note of the expected delivery date.  Next, check the tracking number from the UPS Quantum View auto-email or on the My Account / Order History page. Prior to inquiring about a missing order, please 1) make sure that the order has in fact taken place and 2) that you have checked the UPS website for tracking information. If the UPS tracking system says that it was delivered but it was not, please call UPS at 1-800-PICK-UPS. Give them your tracking number and ask them to confirm the address to which it was delivered.

If it was in fact delivered to your address and is missing, please call (888) 927-5633 (9ASK-MEF) and choose option 2.  You may also contact customerservice@motherearthfundraising.com and include your name and order number. A representative will contact you shortly thereafter.

 

Yes. Registration takes only 30 seconds and will allow you to manage your account and check order history. We will NEVER use your email address or personal information for any purposes beyond your business with Mother Earth Fundraising. For security reasons, we DO NOT keep credit card numbers on file.  

Simply LogIn to your account in the 'Existing Customer' area to view/edit any personal information.  

No. You are free to shop on our site without designating a beneficiary. You will be given the choice of doing so prior to checking out.  

Please call (888) 927-5633 (9ASK-MEF) and choose option 2 regarding issues with your order.  In the near future, you will be able to logIn to your account page and fill our our customer service form. It will give detailed instructions on how to receive a replacement or a refund.

 

25% of all purchases go to the beneficiary school/group.  

Your order will be sent directly to your home or business (we don't accept PO Boxes or rural routes).  This program does NOT ship in bulk to schools and you DO NOT have to distribute orders at school. 

No. We only ship domestically (except Alaska and Hawaii).  

No. We only ship domestically (except Alaska and Hawaii).  

Any information we collect from you is necessary to complete your transaction. Further, it allows both MEF and the customer to quickly access information and order history in the event that there is an issue with your order. We will NEVER sell or distribute such information (except as required by law). With the exception of confirmation and tracking emails, we will NEVER contact you unless we have your permission. Your personal information is protected by industry-standard safeguards that comply with federal regulations. 

We accept MasterCard, Visa and Amex.

 

'Carbon Credits' are purchased by individuals or businesses to offset their carbon dioxide emissions. These credits typically fund renewable energy projects such as wind farms or tree plantings.

Mother Earth Fundraising purchases Carbon Credits from our partner, Native Energy of Burlington, Vermont, to completely offset our footprint created by shipping your orders and daily operations.

 

With very few exceptions, Mother Earth's products are made in the United States. The only items that we import are either certified 'Fair Trade' or are manufactured in facilities that meet rigorous standards which are documented by our suppliers.  

We actively seek new eco-friendly products to add to our website. If you are a manufacturer who would like to explore a wholesale opportunity or have seen an interesting product that you feel would fit nicely, please send an email to productideas@motherearthfundraising.com.  

If you are a registered seller, you'll be able to LogIn to the Seller Area and view transaction-level detail of everyone that credited you for their purchase by entering your seller # at checkout.  ONLY those customers who submit you Seller # will appear on this list, however.  To find out which customers credited you by manually typing your First and Last Name at checkout, you will have to contact your Chairperson.  

 

Upon registration, you'll have access to marketing materials such as email templates and 'business cards'.  You will be able to send the email templates to friends and family in your address book, and you can download the 'business cards' and distribute them to neighbors or have your parents distribute them at work.