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How much profit does my group earn?
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As the fundraising chair/ group administrator, how much work will I need to do?
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How much money can my group earn?
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How can I register my group?
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How long does it take to approve my group after I apply?
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How do I know that my application has been received?
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When does my group receive our profit check?
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To what address is our profit check mailed?
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What should I do if my profit check doesn't arrive?
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How can I check my group's current/past period profit?
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Will my 'Customer' LogIn work for my 'Fundraising Chair / Group Administrator' LogIn and vice versa?
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How do I transfer my Fundraising Chair duties to someone else in my school/group?
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How can I check on order details for members of my group?
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How do I market the Mother Earth Fundraising program to my group?
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Can there be more than one 'Fundraising Chair' for my group?
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Can we get samples to promote the program?
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How do I remove my group as an affiliate?
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Is there a way for customers to 'credit' specific students/members for their purchases?
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What kind of 'sales reports' do I receive as the 'Fundraising Chair / Group Administrator'?
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Will we receive correspondence from Mother Earth by mail or email?
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Can I conduct a fundraiser at any time of the year?
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How do group members register and send e-mails to out-of-town friends and family?
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How do I look up account information online?
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How do I find out which sellers in my group received online credit?
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How do sellers know if any online orders have been placed on their behalf?
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Are the marketing materials available on the Web site?
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Can I add a link to Mother Earth Fundraising to my group's website?
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Who pays for the shipping?
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What is the cost of shipping?
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Am I charged sales tax?
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How long does it take my order to arrive?
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How can I sure that my order has been placed?
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How can I track my order?
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What should I do if my order doesn't arrive?
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How do I make a return?
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Do I need to create an account to place an order?
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How can I be sure that my personal information is private?
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How can I view/change personal information in my account?
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How can I view my order history?
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Do I need to designate a beneficiary when placing an order?
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Can I change the school/group that I've chosen as a beneficiary?
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What if something is missing or damaged in my order?
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Is there a way for customers to 'credit' specific students for their purchases?
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How much money goes to the group?
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I didn't get my email confirmation, what should I do?
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Will my order be sent to me or to the group
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Can I send my order as a gift?
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Do you ship to anywhere other than the contiguous United States?
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Do you ship to post office boxes, military bases or rural routes?
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Do you ship internationally?
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How long will your online catalog be open?
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If I register as a customer or opt to be included on your mailing list, how much e-mail can I expect to receive?
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What forms of payment are accepted?
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Is it safe to provide credit card information on your site?
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What are 'Carbon Credits'?
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What does 'Carbon-Neutral' mean?
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Where do your products come from?
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What is 'Fair Trade'?
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How do I suggest a new product idea to Mother Earth Fundraising?
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How do I register as a fundraising seller?
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How do I check to see who has ordered/purchased to support me?
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How long will your online catalog be open?
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Are there any marketing materials available on the web site?
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Having trouble viewing our FAQ?
Click here »